Privacy Policy

Ownership and intellectual property

In compliance with what is stated in article 10 of Law 34/2002 on Information Society and Electronic Commerce Services, it is reported that this website is owned by the Esperanza y Alegría Foundation, with CIF G-83014233 and Registered office at Calle del General Arrando Nº42 Bajo Izq – 28010 Madrid. Contact telephone number 913 10 69 62 and email address

The use of this website, including mere access, is subject to the conditions of use set forth herein. The fact of accessing the page and using the materials contained in it, supposes that you have read and accept, without reservation, the present conditions. All content on the website, whether texts, images, or any other element of its design or structure, are the exclusive property of the Fundacion Esperanza y Alegría. Thus, reproduction, distribution, public communication and modification, totally or partially, without prior express authorization of the Fundacion Esperanza y Alegría is prohibited.

Likewise, it is not allowed the modification of the Web or its contents, being authorized exclusively the non-commercial personal use.

The Esperanza y Alegría Foundation is not responsible for the information that can be obtained through the links to external systems that are not dependent on the Esperanza y Alegría Foundation.

The “links” have the sole function of informing the user about the existence of other sources of information on the subject on the Internet, not an invitation to visit the places of destination.

Anonymous browsing through our websites

The Fundacion Esperanza y Alegría is the owner of the website and only obtains and retains the following information about visitors to our websites:

  • The domain name of the provider (PSI) and/or IP address that gives them access to the network. For example, a user of the XXX provider will only be identified with the domain and/or the IP address. In this way we can produce statistics about the countries and servers that visit our websites more often.
  • The date and time of access to our websites. This allows us to find out the busiest hours, and make the precise adjustments to avoid saturation problems in our peak times.
  • The Internet address from which the link that leads to our websites departed. Thanks to this data, we can know the effectiveness of the different banners and links that point to our server, in order to enhance those that offer better results.
  • The number of daily visitors to each page. This allows us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result.

The information obtained is totally anonymous, and in no case can be associated with a specific and identified user.

Security of Personal Data

In accordance with the Organic Law 15/1999 of 13 December on the Protection of Personal Data, we inform you that the personal data you provide us will be incorporated and will be treated with all necessary security measures required by said Law, in the files owned by Foundation Esperanza y Algeria, in order to be able to attend to your request and provide the requested service, as well as to keep you informed by various channels of communication on matters relating to our activity. Always transmit under secure connections, so that the data travels through the Internet in an encrypted and secure way.

The Foundation ensures the confidentiality of the data provided by our users and guarantees that in no case will be ceded to third parties. The logistics company that carries out the shipment of the order and the banking entity that carries out the economic transaction have access to this data only and exclusively for the fulfillment of these purposes.

Likewise, we inform you of the possibility of exercising, at any time, the rights of access, rectification, cancellation and opposition of your personal data by means of a written and signed request, accompanied by an Identity Document, addressed to La Fundacion Esperanza y Alegria, Calle del General Arrando Nº42 Bajo Izq – 28010 Madrid.

What kind of information do we collect and store?

The type and volume of information we receive and keep depends on your use of the Esperanza y Alegría Foundation websites and the applications of the Esperanza y Alegría Foundation. You can access most of the pages without revealing your identity or any personal information. In your visits to Amnesty International websites, our servers store anonymous log files that provide valuable information to improve sites in the future.

If you want more information, check the page about the use of cookies.

We do not collect information that identifies the person who visits the Hope and Joy Foudnation (such as name, address, telephone number or email address) unless the user himself or herself decides to provide it to us, e.g. by expressing an interest in making a donation or by subscribing to our email updates. If you apply for a job or want to volunteer at the Esperanza y Alegría Foundation, we will collect the necessary information to process your application and evaluate your suitability for the position. In the applications of the Fundacion Esperanza y Alegría, we only automatically collect the user number that is randomly generated to identify your application, as well as other non-personal information.

How do we use the information collected?

The Fundacion Esperanza y Alegría services will store your personal data in a secure environment, will treat them with confidential data and will only use them for those purposes with which they were provided or in accordance with what is indicated on the Esperanza y Alegría Foundation website. As required, in order to comply with our legal obligations. For example, the personal data provided to make a donation will be used to process that donation and the personal data provided by expressing interest in joining the Fundacion Esperanza y Alegría will be used to send you information about the Foundation.

What do we do with your personal data?

In accordance with Organic Law 15/1999, of December 13, on Personal Data Protection, we inform you that the personal data you provide us will be incorporated and will be treated with all necessary security measures required by this law, in the files owned by the Fundacion Esperanza y Alegría, in order to be able to attend your request and provide the requested service, as well as to keep you informed by various communication channels on issues related to our activity.

The personal data we store is always transmitted under secure connections, so that your data travels through the Internet encrypted and secure. That’s why we work with VeriSign SSL certificates to protect e-commerce and confidential communities.

If you have any doubts about our personal data policy, you can consult the Spanish Agency for Data Protection (, c / Jorge Juan 6, E-28001 Madrid, telephone 901 100 099 and electronic headquarters https: / /

We assure you that in no case will your personal data be sold, transferred or communicated to third parties except in the following exceptions:

  • In the case of a joint campaign with other international members of the Fundacion Esperanza y Alegría or other allied organizations, your information may be given to one or all of these members or allies in order to achieve the objectives set in the campaign. In these cases we will tell you expressly.
  • When you make a donation we will send your data to the tax administration including the amount of your contributions so that you can deduct your monetary contributions.
  • Some companies that work for the Hope and Joy Foundation will know your data to be able to perform the contracted tasks, for example: the company that ensure and sends the annual report needs to know your data to print your address in the envelopes, or the company that makes phone calls to manage your affiliation to The Hope and Joy Foundation
  • In the event that a judicial or administrative authority asks us for data from our files, we will communicate them whenever the legal requirements foreseen. We will not respond to requests for information formulated generically or indiscriminately.

Sending communications

Subscription to our electronic bulletins, electronic mail or any other electronic means of equivalent communication is totally free and always has the prior authorization of the user.

In compliance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, users may revoke the consent given to the reception of these communications at any time through a link included in the communication itself or communicating it by email to

Bleaching prevention

For donations equal to or greater than € 100, in compliance with the provisions of Law 10/2010 on the prevention of money laundering and the financing of terrorism, Fundacion Esperanza y Alegría is obliged to identify you. Please provide all your data.

Overall Internet Security

We take appropriate security measures to ensure that we keep your data secure, accurate and up-to-date, and that we only keep it to the extent reasonable and necessary. However, the transmission of information over the Internet is never completely secure, so although we make every effort to protect personal data, we cannot guarantee the security of the data transmitted to the websites of the Esperanza y Alegría Foundation.

How do we use Google Analytics?

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies”, which are text files located on your computer, to help the website analyze the users’ use of the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on its own for the purpose of keeping track of your use of the website, compiling reports of website activity and providing other services related to website activity and Internet use. Google may transfer such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data available to Google. You may refuse to treat data or information by refusing the use of cookies by selecting the appropriate settings of your browser, however, you should know that if you do, you may not be able to use the full functionality of this website.

By using this website you consent to the processing of information about your browsing the website by Google in the form and for the purposes indicated above.

This website has implemented and can use display advertising.

This website uses the remarketing feature with Google Analytics to serve online ads, so other providers, including Google, may display Fundacion Esperanza y Alegría on Internet sites. To that end, Esperanza y Alegría Foundation and other providers, including Google, use source cookies (such as the Google Analytics cookie) and combined third party cookies (DoubleClick) to report, optimize, and serve ads based on previous visits to This website.